Privacy Policy

Effective Date: January 15, 2025

tarenqixa Australia is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with Australian Privacy Principles and applicable privacy laws.

Information We Collect

We collect personal information that you provide directly to us and information that is collected automatically when you use our financial calendar planning services.

Personal Information You Provide:

Contact details including name, email address, phone number, and postal address
Financial planning preferences and calendar synchronization settings
Account credentials and security information for authentication purposes
Communication preferences and feedback you provide to us
Professional information relevant to your financial planning needs

Information Collected Automatically:

Device information including IP address, browser type, and operating system
Usage data about how you interact with our financial planning tools
Log files and technical information about your access to our services
Calendar integration data necessary for synchronization features

How We Use Your Information

We use your personal information for legitimate business purposes to provide and improve our financial calendar planning services:

Delivering personalized financial calendar planning tools and recommendations
Maintaining and improving the functionality of our planning platform
Communicating important updates about your account and our services
Providing customer support and responding to your inquiries
Ensuring the security and integrity of our systems and your data
Complying with legal obligations and regulatory requirements
Analyzing usage patterns to enhance user experience and service quality

We do not use your personal information for automated decision-making that would significantly affect your rights or interests.

Data Storage and Security

Your personal information is stored securely using industry-standard security measures. We implement multiple layers of protection including encryption, secure servers, and regular security audits.

Data Type	Storage Location	Retention Period	Security Measures
Account Information	Australia (AWS Sydney)	Account lifetime + 7 years	AES-256 encryption
Financial Planning Data	Australia (AWS Sydney)	5 years after last activity	Encrypted at rest and in transit
Communication Logs	Australia (AWS Sydney)	3 years	Access logging and monitoring
Usage Analytics	Australia (AWS Sydney)	2 years (anonymized after 6 months)	Pseudonymization techniques

We conduct regular security assessments and maintain strict access controls. Only authorized personnel have access to your personal information, and all access is logged and monitored.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: With trusted partners who assist in providing our services, such as cloud hosting providers and payment processors, under strict confidentiality agreements
Legal Requirements: When required by Australian law, court orders, or regulatory authorities
Business Transfers: In the event of a merger, acquisition, or sale of assets, with appropriate notice to affected users
Protection of Rights: To protect our rights, property, or safety, or that of our users or others, as permitted by law

All third-party service providers are carefully vetted and must meet our security and privacy standards. We ensure appropriate data processing agreements are in place before any information sharing occurs.

Access Rights

You can request access to the personal information we hold about you. We will provide this information within 30 days of your request, subject to identity verification.

Correction Rights

If you believe any information we hold is inaccurate or incomplete, you can request corrections. We will update your information promptly after verification.

Deletion Rights

You can request deletion of your personal information, subject to legal retention requirements. Some information may be retained for compliance purposes.

Portability Rights

You can request a copy of your personal information in a structured, commonly used format for transfer to another service provider.

Complaint Rights

If you're not satisfied with our privacy practices, you can lodge a complaint with us or with the Office of the Australian Information Commissioner.

Opt-out Rights

You can opt out of marketing communications at any time using the unsubscribe link in emails or by contacting us directly.

International Data Transfers

Your personal information is primarily stored and processed within Australia. In limited circumstances, we may transfer information to other countries where our service providers operate.

When international transfers occur, we ensure:

The receiving country has adequate privacy protections recognized by Australian authorities
Appropriate contractual safeguards are in place with service providers
Data processing agreements include privacy and security requirements equivalent to Australian standards
Regular audits of international service providers to ensure compliance

You will be notified if significant changes to our international data transfer practices occur.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience with our financial planning platform:

Essential Cookies: Required for basic functionality, including session management and security features
Functionality Cookies: Remember your preferences and settings for personalized calendar planning
Analytics Cookies: Help us understand how users interact with our platform to improve services
Security Cookies: Protect against fraud and unauthorized access attempts

You can control cookie settings through your browser preferences. Disabling certain cookies may limit some functionality of our services.

Policy Updates and Notifications

We review and update this Privacy Policy annually or when significant changes occur to our data practices. Material changes will be communicated through email notifications and prominent notices on our platform at least 30 days before implementation.

Last Review Date: December 2024 | Next Scheduled Review: December 2025

Children's Privacy

Our financial calendar planning services are designed for adults and we do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Parents or guardians who believe we may have collected information from a child should contact us immediately using the details provided below.

Privacy Contact Information

Privacy Officer
tarenqixa Australia

Address: 12 Prinsep St, Bunbury WA 6230, Australia

Phone: +61 2 9299 1788

Email: contact@tarenqixa.com

For privacy-related inquiries, please include "Privacy Request" in your email subject line. We aim to respond to all privacy inquiries within 30 days.